Manage billing, changes, and support clearly.
Keep order references and service identifiers ready so account changes and troubleshooting can begin quickly.
Billing and renewals
Monthly, quarterly, half-yearly, and yearly billing cycles are available. Published VPS prices include GST, and there is currently no setup fee. Renewal prices generally remain the same; a price change is communicated at least five days before the affected renewal.
Upgrades and downgrades
Request a plan change through the dashboard or support. Feasibility, timing, any restart, storage limitations, and the adjusted charge must be confirmed before the change is accepted.
Cancellation
Choose not to renew or request cancellation through the dashboard or support process. Review the Refund and Cancellation Policy before requesting an immediate termination or refund.
Open an effective ticket
Include the account email, service identifier, approximate incident time and time zone, expected behaviour, observed symptoms, recent changes, and relevant error messages. Do not include passwords or private keys.
Contact channels
Managed support is available 24/7 in English and Hindi. The typical first-response target is under 15 minutes. Use the dashboard, support@hostincharge.com, WhatsApp, or either primary phone number; use calls for urgent service-impacting incidents.
Ready to prepare your account?
Registration and ordering are available through the HostIncharge dashboard. Choose a plan, billing cycle, deployment option, operating system, and add-ons before purchase.